FAQ

FAQ Overview

How are the frankly app and web version different?

The frankly web version offers you, in addition to the information and functions of the frankly app, the option to open frankly vested benefits. In addition, you can generate a QR code in the web version to make a deposit even easier with your smartphone.

Browser

We recommend the following operating system and browser combinations:

  • Windows: Edge, Firefox, Google Chrome
  • Mac: Edge, Firefox, Google Chrome, Safari

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Do you have any further questions? Use our help page or give us a call. You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

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You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

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