FAQ

How do I open a frankly pillar 3a?

Simply open your frankly pillar 3a online in just a few minutes.

Simply download our frankly app here free of charge or register directly on your computer or tablet and open your frankly pillar 3a online in just a few minutes.

All you need is a smartphone, tablet or computer and an identity card (Swiss ID, Swiss passport, residence permit B or C), which you can scan for a one-time verification.

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Do you have any further questions? Use our help page or give us a call. You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

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You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

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