FAQ

How do I open a frankly vested benefits account?

Open your frankly vested benefits account online in just a few minutes. Already a frankly customer? Open your frankly vested benefits account in your app or web version.

Opening as an existing customer

  1. Log in to frankly. 
  2. Click on the «fz» tab on the left side of the frankly homepage and open a vested benefits account with frankly.

Opening as a new customer

Register to frankly directly on your computer or tablet and open your frankly vested benefits account. All you need is a smartphone, as well as a tablet or computer and an identity card (Swiss ID, Swiss passport, residence permit B or C) for a one-time verification.

Was that helpful?

Thank you very much for your feedback.

We are pleased that we were able to help you.

Thank you very much for your feedback.

Feedback with specific suggestions for improvement helps us to better understand your concerns. Thank you for taking the time to do this.

Do you have any further questions? Use our help page or give us a call. You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

We’re sorry we were unable to help you.

You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

Do you have any suggestions for how we can improve?

Please note that for security reasons, we do not accept any orders or requests placed via this form. Messages of this nature will be deleted without being processed.