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FAQ
FAQ Overview

How do I open a frankly vested benefits account?

Open your frankly vested benefits account online in just a few minutes. Already a frankly customer? Open your frankly vested benefits account in your app or web version.

Opening as an existing customer
  1. Log in to frankly (app or computer) 
  2. Click on the «Vested benefits» tab of the frankly start screen and open a vested benefits account with frankly.

Opening as a new customer

Register to frankly directly on your mobile, computer or tablet and open your frankly vested benefits account. All you need is a smartphone, as well as a tablet or computer and a valid identification document (identity card (ID), passport, or B or C residence permit) for a one-time verification.

If you are leaving the pension fund:

If you are leaving the pension fund:

If you are leaving a pension fund, take the opportunity to split your assets between two vested benefits foundations (e.g. frankly Vested Benefits and frankly Vested Benefits II). This allows you to gradually withdraw your assets from the 2nd pillar in your old age and pay less in tax. Please note that it is not possible to split these assets at a later date.

Learn more

Vested benefits calculator

Calculate now how much you can save by using frankly for your vested benefits.

Vested benefits calculator

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Do you have any further questions? Use our help page or give us a call. You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

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You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

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