FAQ

FAQ Overview

Who can help me with technical problems?

Please contact our support service at 0800 320 002 or support.frankly@zkb.ch.

If an error message appears, it would be very helpful if you could take a screenshot of it and send it to us.

International calls (for customers domiciled in Switzerland): +41 44 293 98 71

 

 

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Do you have any further questions? Use our help page or give us a call. You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

We’re sorry we were unable to help you.

You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

Do you have any suggestions for how we can improve?

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